Patients >> Information

Television

Televisions are available for hire in all patient rooms. Please contact the Administration Office (extension 1806) to arrange this service. TV charges need to be paid for at the Administration Office when you leave the hospital.

Wireless Network Connection for computers

The Hospital provides Wi-Fi access for those interested in bringing their laptop to the hospital. Contact Information to arrange this service.

Public telephones

There are several coin-operated payphones located throughout the Hospital (entrance hall, A&E area and so on).

Telephones are available in all rooms. To make an outgoing call dial 0, wait for tone and then dial the required number. Dial 9 to contact the switchboard for information. Telephone charges need to be paid for at the Administration Office at the time of settling your bill.

Valuables

You are advised not to keep valuables in your room. The Administration Office accepts valuables for safekeeping. Please note that we cannot accept responsibility if your personal property get lost or stolen.

Smoking Free Zone

Smoking is prohibited in hospitals as provided for under Spanish Royal Decree 192-1988). Smoking damages your health. Clínica Virgen Blanca is a smoking free site. Smoking is not allowed anywhere on hospital grounds.

Vending Machines

There are vending facilities on the ground floor, opposite the Admission Department waiting room dispensing soft drinks, hot drinks and snacks.

IMQ Office

There is one IMQ office on the ground floor to deal with authorizations and referral notes, thus avoiding the need to leave the Hospital.

IMQ Opening Times

  OPENING TIMES (WINTER)

    16 September to 30 June:
    Monday to Thursday: 8.30am - 1.00pm & 4.00pm - 6.30pm
    Friday: 8.30am - 2.15pm

  OPENING TIMES (SUMMER)

    1 July to 15 September:
    Monday to Friday: 8.00am - 2.00pm

Suggestions

We are committed to providing the best service possible. We ask for your help in pursuing this ambition. Please let us know if the care provided does not live up to your expectations.

Cafetería y restaurante

Café and restaurant opening times

  CAFE

    Monday to Friday:
    8.00am - 9.15pm
    Saturday and Sunday:
    8.30am - 4.30pm

  RESTAURANT

    Monday to Friday:
    1.30am - 3.30pm
    Saturday and Sunday:
    1.30pm - 3.00pm

Religious Services

A Roman Catholic priest visits patients on a daily basis. Holy Communion is brought to the rooms for those patients requiring it. Roman Catholic Mass is celebrated on Sundays in the Chapel. Should you be of another denomination or faith and in need of spiritual care, please let us know and we will try to accommodate your request.

Virgen Blanca Clinic: Maestro Mendiri 2, 48006 Bilbao / Tlf.: 94 412 70 11 / email: info@clinicavb.com